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File MonitorSecuring your system is paramount, the File Monitor will scan your WHMCS files for any file modifications, new files or deleted files. -
Staff Wiki / KnowledgebaseUtilise staff collaboration with this Staff Wiki to store business contact detail, business policies and procedures, troubleshooting techniques and more all in one place. -
Survey + Testimonial AddonGather customers feedback with a quick survey presented in easy to read graphs, you can also use comments within the built in testimonial system. -
The SMS Addon + Admin SecureSend SMS notifications to both clients and admins to appear more professional and decrease late payments.
Survey + Testimonial Addon
Customer feedback is a vital part of every business and shows your customers that their opinion is important to you.Collecting feedback from customers will allow you to see what your business is doing right and improve upon what it's not.
With our addon you can quickly create a survey in little effort and set criteria as to when it will be sent to customer.
You can view the results clearly represented graphs and can also display these comments on your site using our built in testimonial system.
Features
- Create custom surveys
- Fully customisable template
- Generate reports with clear graphs
- Multiple surveys and email templates
- Email sent automatically with link when criteria is met (client, product or ticket based)
- Searches for common keywords in custom user input
- Use textarea within survey to gather testimonials with the built in testimonial system
- Custom client area page for Testimonials or advance XML / JSON API for custom intergration
- Email notification when survey feedback/testimonial is received
Screenshots
Pricing Options
| Free Trial | 15 Days | Download |
| Semi-Annually | £17.99 | Order Now |
| Annually | £29.99 | Order Now |
| Owned* | £69.99 | Order Now |
* Owned Licenses include 1 Year Support & Updates access with the initial purchase.
After the first year, support & updates access can be optionally renewed to maintain access at a cost of just £9.99 per year.
After the first year, support & updates access can be optionally renewed to maintain access at a cost of just £9.99 per year.
Customer Reviews
- We need to collect information from our customers to be able to improve ourselves. To find out what they think of our service, products, GUI and the processes to become a client. With this add on from WHMCSnow we get all of this in an easy tool to achieve all of this. Excellent support from WHMCSnow as well.
- The survey addon created by WHMCSnow is a must have. It bridges the communication gap between the client who never complains and you! Clients can complete the survey when they have time and thoughtfully suggest improvements along with any grips they may have. As you know, we are driven by the needs of our clients so this addon compliments WHMCS very well. Lastly, the devs behind this addon are top notch and do support any question you may have. Clanwarz rates this addon ... 4 thumbs up!
More Reviews
Fredrik Hallgren
www.ballou.se
www.ballou.se